- Is Mishus a new company?
No. Mishus as a brand has been trading successfully since 2013 in Kathmandu. Mishus specialized in Cashmere and Eveningwear.
- Are you a Limited company or a Public Limited Company?
We are a Nepal registered limited company under Nepalese company law. Our registered company name is Soorya Pashmina Industries. Mishus is one of the trading clothing brand. Our registered company pan number is: 303764247. Our registered office is at 2 SwetBinayakMarg, Ward no: 11, Thapathali, Kathmandu, Nepal.
- Does Mishus have a retail outlet?
Mishus do not have proper retail outlet. However, we do have substantial showroom at our head office in Thapathali where all our customers and other interested parties are welcome to visit, buy and place an order by prior appointment. Call us on +977 1 4220087 or +977 9801025967 if you'd like to arrange a visit. If you are in Kathmandu the landmark to our head office is close to Rosebud School.
- What is the best way to contact you?
The best method to contact us is by email at firstname.lastname@example.org. However if you prefer to speak to us by phone you can call us on +977
9801025967 between the hours of 10:00am - 5:30pm. If we are unavailable please message us your name and number we shall revert back to you asap.
- Do you have showrooms for your products and services?
Yes, we encourage all our customers to visit us at our head office where we have showroom displaying a selection of our cashmere, formal, evening and bridal wear. A visit to our head office will give you an idea and able to see a wider range of garments. For the garments the designs will be ours but we customize the sizes and colors as per your requirement. These are only for the customers who come to our showroom. Others they can order as per our standard measurement chart. However we customize the designs, sizes and colors in just Cashmere as per your requirement.
- Where do you source the materials for your garments?
We source locally and the majority of our materials that comes from India & China. All Cashmere & silk yarns come from China
- Do you offer organic cotton and hemp garments?
Yes, we provide a limited range of high-quality garments made from organic cotton and hemp or mixture of both.
- Are your products made in Nepal?
Yes, all our products are made in Nepal. From designing, weaving, dyeing, printing and embroidery performed locally although most of the fabrics & yarns been imported to Nepal.
- Do I have to pay VAT on my purchases?
Yes, Mishus is VAT registered, therefore VAT will be charged, at the current rate, on all products and services. The only other goods that are VAT exempt are orders sent to an overseas address. However, you should be aware that there might be import duties payable locally on goods received from Nepal. Our VAT registration number is 303764247
- Do you accept payment by cheque or credit card and are there any surcharges?
We can accept all forms of payment even cash! We can take payment by all major credit cards. We do not add any surcharge for credit card payments. Personalcheque payments will need to be cleared through our bank before goods can be released for collection or delivery. Please note these payment terms are valid who purchase directly from our showroom.
- What courier do you use for overseas deliveries?
We use DHL to send all of our overseas orders.
- How much is overseas delivery?
Delivery charges for overseas orders are based on weight or volume.
- How do I know if my item has been dispatched?
You will receive a dispatch confirmation email once your order has been shipped. This email will also contain your tracking information.
- Do I have to pay customs and import charges?
Customs and import duties are charged once the parcel reaches its destination country. The recipient of the parcel must pay these charges. Unfortunately, we have no control over theses charges and cannot tell you what the cost might be, as customs policies and import duties vary from country to country